Tag Archives: business

If you’re not paying, you are the product*

It’s often claimed that there’s no such thing as a free lunch, but still – espcially and increasingly in this digital age – we are daily using en masse products and services that we consider to be free. Or at least where we don’t have to part with some of our dearly beloved money in exchange for the right to use those products or services. Some examples from the digital world include social media, like Facebook and Twitter; e-mail services, like Gmail or Hotmail (yes, I know, the consumer version is also called Outlook now, but everyone still refers to it as Hotmail); free antivirus; free search engines, like Bing or of course Google; free return shipments for online orders; free wifi in hotels, bars, etc.

Picture by Wesley Fryer

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Quote of the day #3

“The next five years are going to be about how well a brand can actually change a relationship from one that looks at how many people are in their database (and how to target them more effectively with advertising messages)… to one focusing on precisely who those individuals are and how the brand can make the connection with them even stronger.”

Mitch Joel in Ctrl Alt Delete (on what it will take businesses to survive)
Picture cropped from Eva Blue's Photostream on Flickr (https://www.flickr.com/photos/evablue/)