Earlier this year, Google introduced a new feature for the Android version of Google Maps. This is how Google describes it: “In Google Maps, you can ask and answer questions about the places and business you see. Business owners and others can respond to these Q&As directly.” Very nice feature for the users of Google Maps, right? In my view, it indeed is – but there are some important and potentially problematic aspects of it that both the users of Google Maps and the owners of businesses shown on Google Maps are completely unaware of. Continue reading →